Member Resources

Looking for care in your area? Baylor Scott & White Health Plan's online search tool helps you locate doctors, hospitals, pharmacies and more.

Access details on your plan's prescription drug network:

• HMO/PPO Pharmacy Information

Remember to carry your Baylor Scott & White Health Plan member ID card with you at all times. You will need to show it to your provider(s) when you receive covered services. Your card contains important information, including your plan name, member ID number, copay/coinsurance amounts and customer service phone numbers to call if you have questions.

• View/Print Your Member ID Card

You can also contact our Customer Service team and request your new card be mailed to you.

• Learn About Your Member ID Card

NOTE: Information shown on your ID card may vary based on your plan benefits.

Need care advice? Should you see a doctor? Get the info you need today! Members can talk to a nurse for answers 24/7.

• 877.505.7947 (TTY: 711)

Need to view documentation about your plan?

• Plan Documents Page

As a Baylor Scott & White Health Plan member, we invite you to learn more about how you can use your coverage to access the services you need, when you need them.

Member tools

• Medical Cost Estimator
• PPO Out-of-Pocket Expense Credit Form

Request a credit toward your PPO deductible and annual maximum out-of-pocket expenses.

• HSA Contribution Calculator
• FSA Calculator

Health insurance can be confusing, so we've compiled some resources to help you understand your plan and ask the right questions about your coverage.

• Health Insurance 101